Return Policy

We want you to love all everything that you order with us! We know things happen and sometimes items need to be sent back. We would be happy to help you find something that you love!


We do not offer refunds to the original form of payment. Purchases are eligible for STORE CREDIT ONLY when postmarked within 7 business days of receiving your order. After this timeframe, your item would not be eligible for return. Store credits will be sent to the email address associated with your order. We do not offer exchanges. If you are needing a different size in an item you must place a new order once you have received your store credit.

Items purchased using a store credit from a previous return are final sale.

All gift cards and store credits expire after 1 year from the issue date. Alys & Co. Boutique is not responsible for any lost or stolen gift cards.


Items purchased at a discount of 20% or more and items in a SALE category are FINAL SALE.

The following items are final sale: athletic wear, jewelry, hats, hair accessories, bodysuits, intimates, all seasonal items (Christmas, Thanksgiving, Halloween etc), pre-wrapped gifts, and food products.


 The customer is responsible for shipping costs on all returned items. Original shipping fees are non refundable.

All items must be unworn, unwashed, and have the original tags still attached. No makeup or deodorant stains, perfume, dog hair, cigarette smell, or stains of any kind will be accepted.

Please ship your returns to:

3500 Highway 39 Chelsea, AL 35043


If you receive a damaged item we ask that you notify us within 72 hours of delivery. Please email us at and include a picture of the damage.

Please feel free to email us with any questions! Thank you so much for shopping with us!

**We reserve the right to refuse a return if the items do not meet the criteria above.

**This return policy supersedes any previous or printed copy of our return policy.